Thank you for choosing City Pop. Orders placed online Monday - Thursday will ship within 48 hours of placing the order, unless otherwise specified. Orders placed on Friday will ship the following Monday.
Orders placed on Saturdays & Sundays will ship by the following Tuesday. Overnight orders will ship on the same day (except weekends) for orders placed by 12:00pm MST; otherwise they will be processed the next business day. Orders requiring cold packing & expedited shipping will be shipped on Mondays, Tuesdays, or Wednesdays only. We do not ship items requiring an ice pack on Thursday or Fridays, unless overnight shipping is selected.
We will ship your order via the most economical shipping courier (UPS, FedEx, or USPS) to target its arrival for your requested delivery date. If you need to have your order on a specific date, please use overnight delivery to guarantee the delivery. Couriers do not guarantee delivery on a specific day for ground packages or first-class mail. Please check your address information carefully. To change an address on packages already shipped, a $25.00 address change fee will be collected. Couriers do not insure stolen packages. City Pop is not responsible for lost or stolen packages. Consider shipping your package to a secure location such as a work or gated address.
For orders that qualify for discounted or free shipping, City Pop will reserve the right to choose the most economical method to deliver your package.