Returns & Damages Policy
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and make it right as quickly as possible.
Non-Returnable Items
Edible items are not refundable or returnable. Additionally, we cannot accept returns on sale items or gift cards.
How to Start a Return
To initiate a return, contact us at info@citypopdenver.com. Returns must be sent to:
5315 Xenon Street Ste A, Arvada, CO 80002
If your return is accepted, we’ll provide a return shipping label and instructions. Items sent without authorization will not be accepted.
Questions?
You can always contact us with any return questions at info@citypopdenver.com.